Position Title: Office Assistant (Full-Time)
POSITION SUMMARY
The Office Assistant is the front-line administrative and information support role for Bainbridge Advocacy Individual Network (BAIN), Inc., a Center for Independent Living. This position provides front desk coverage, phone reception, and basic Information & Referral (I&R) support while maintaining a welcoming, accessible office environment. The Office Assistant also supports daily administrative operations and assists staff and the Board of Directors to ensure smooth, responsive service delivery.
ESSENTIAL DUTIES & RESPONSIBILITIES
Front Desk & Phone Coverage
• Answer and route incoming phone calls
• Maintain a welcoming and accessible front office environment
• Monitor voicemail and ensure timely follow-up
• Assist with scheduling appointments and visitor sign-in
Information & Referral (I&R)
• Answer I&R phone calls in a respectful, trauma-informed manner
• Provide basic information and referrals to individuals with disabilities, families, and community members
• Assist walk-in visitors with in-person I&R support
• Document I&R contacts according to agency procedures
• Refer complex or urgent needs to appropriate staff
Board & Administrative Support
• Provide administrative support to the Executive Director and Board of Directors • Assist with board packets, agendas, sign-in sheets, and meeting materials • Support meeting logistics and scheduling
• Maintain organized electronic and paper filing systems
General Staff Support
• Provide clerical and administrative support to staff
• Assist with data entry, copying, scanning, and mail
• Support outreach events and office activities as needed
• Maintain office supplies and general office organization
• Perform other duties as assigned
REQUIRED QUALIFICATIONS
• Relevant education or equivalent experience
• Strong communication and organizational skills
• Commitment to disability inclusion and independent living values
WORK ENVIRONMENT
Office-based, community-based, or hybrid depending on role. Reasonable accommodations provided.
FUNDING CONTINGENCY STATEMENT
This position is contingent upon the availability and continuation of grant, contract, or other funding sources. Continuation of employment or contract is dependent on satisfactory performance and continued funding.
EQUAL OPPORTUNITY STATEMENT
BAIN, Inc. Center for Independent Living is an equal opportunity employer and strongly encourages qualified individuals with disabilities to apply.
TO APPLY